As a renter, how do I know if my booking is confirmed?
As soon as the host or captain approve your rental request, you will receive an email confirmation of your successful booking. You will be able to see all details including the boat, slip and captain (if applicable) information, requested dates, price, and any specific instructions from the host. You will be able to contact the host, as well as send and receive all messages from your profile dashboard.
How do I know if the rental is confirmed?
You will receive an email notification upon acceptance of the booking. The booking along with all pertinent details of the booking and parties involved will be visible in your profile dashboard.
Does the rental price include fuel?
For overnight stays on the boat, fuel is not needed. Electricity is provided at most docks or the boat will have battery operated lights for guests. If taking the boat out on a charter, each boat is different. While rentals do not typically include fuel, do check with your boats’ owner. There will be an estimated fuel cost for your boat which can be reviewed before the start of your rental.
Are there life jackets on board?
Yes, there are life jackets on board which is a requirement of the USCG and other maritime governing bodies.
Are there any prohibited items allowed on boats?
Boat owners determine what they will allow on the boat beyond the laws in place. WavStay is invested in the safety of every guest so please adhere to the laws and restrictions.
What should I bring and wear on a boat, yacht or charter?
Since temperatures can be around ten degrees cooler when on the water than on land, be sure to plan accordingly. We want you to enjoy every part of your overnight stay or trip but safety is first. A hat, sunglasses and swimsuit are recommended. Comfortable clothing and non-marking soft soled shoes are appropriate. Flip flops or high heels are not suggested as the decks get wet and you could slip or leave marks on the boat. Each boat owner may be different and have specific requirements. Please check with them directly. Keep in mind that space is limited on a boat so soft side luggage or even a small duffel bag is a great idea. Don’t forget the sunscreen.
Are children allowed on rentals?
Yes! Children under 12 years old can be counted as half an adult when adding up the number of people on board. For example, a boat with a capacity of four adults could safely carry three adults and two children under the age of 12. Children up to twelve months of age do not need to be included when determining capacity.
A more detailed overview for US Coast Guard regulations can be found here: http://www.uscg.mil/d7/sectMiami/pdf/CharterBrochure.pdf.
How do Ratings & Reviews work?
Ratings and reviews are an important way to communicate your thoughts on your experience for all owners, captains and future renters after the booking is completed. It is an excellent marketing tool for owners and captains, as well as providing information on the reputation of the renter to aid in securing future rentals. All parties will be prompted by way of email to fill out your review after the rental is completed.
What should I do if there is damage to the boat, or an accident?
If there is a serious accident while out on the water, please alert the US Coast Guard +1 (800) 323-7233 immediately, or hail them on VHF 16.
If at a marina, please contact 911 or your local police or fire department.
You can also contact WavStay at customerservice@WavStay.com